سياسة الشحن

Melody Carpet provides complimentary standard delivery across all seven Emirates of the UAE.


Additional charges may apply for special services such as difficult access, lifting equipment, furniture moving, specialist installation, or repeated delivery attempts. Any additional charges will be communicated before the service is provided.


Worldwide shipping is available subject to destination and courier availability. For international orders, customers are responsible for applicable shipping costs, customs duties, import taxes, clearance fees, and other destination-related charges.


Delivery times vary depending on product availability, destination, access conditions, and order requirements. Delivery dates are estimates unless specifically confirmed otherwise.


Customers must provide accurate delivery and contact details and ensure suitable access for the rug. Please inspect the rug upon delivery and report any visible damage, shortage, or incorrect item immediately.


International customers are responsible for complying with applicable import and customs requirements in their destination country.


WhatsApp: +971 56 415 3555